Global Reach Health corporate office in Doral, Florida
Global Reach Health · Doral, Florida

Real people behind every case

International reach, coordinated from South Florida.

Our teams bring provider relations, claims, pharmacy and clinical coordination together in a responsive operation built for cross-border healthcare.

  • Multilingual coordination across time zones
  • One accountable contact for complex cases
  • Operational reporting for payer teams
Meet Global Reach Health
International healthcare TPA

One accountable team for care, claims and cost across borders.

Global Reach Health connects payers, members and providers through one coordinated operation—from the first request for care through claim resolution and reporting.

U.S. provider access International & private networks 24/7 case coordination

A connected TPA operation

Every handoff managed. Every decision documented.

Cross-border care becomes expensive and fragmented when network access, clinical decisions and claims administration operate separately. GRH brings them together.

Receive

Capture the request, confirm eligibility and establish one accountable case record.

Direct

Guide the member to an appropriate U.S., international or private-network provider.

Manage

Coordinate authorizations, clinical review, communication and high-cost case activity.

Resolve

Review the claim, apply cost controls and return clear documentation and reporting.

Why Global Reach Health

One integrated partner across borders.

Global Reach Health brings claims administration, provider networks, clinical oversight, pharmacy benefit support, specialty medications and cross-border care coordination together through one integrated partner.

The result is better coordination, stronger cost control and a more seamless healthcare experience across borders.

Discover the GRH difference

Simpler international management

One accountable team connects the member, payer, network and provider across markets.

Stronger medical and pharmacy cost control

Network direction, clinical review and pharmacy optimization address avoidable spend together.

More accurate, transparent claims

Connected eligibility, documentation, adjudication support and audit trails improve the claims workflow.

Complex-case coordination

Clinical teams support complex, catastrophic and recurring cases across the full care journey.

Trusted provider access worldwide

U.S., regional, international and private relationships create options appropriate to the case.

Multilingual, personal support

Real people provide responsive guidance for members and payer teams across time zones.

Core capabilities

The services behind a stronger health plan.

Choose focused support or an integrated program designed around your population, geography and claims workflow.

Claims administration

Eligibility, intake, adjudication support, payment coordination, audit trails and payer reporting.

Explore claims services

Cost containment

Network pricing, bill review, direct negotiation and controls that target avoidable medical spend.

See payer solutions

Medical case management

Clinical coordination for planned, urgent, complex and catastrophic cases across time zones.

View care coordination

Provider network access

U.S. access, international partners and a private network supported by local market knowledge.

Explore the network

Pharmacy coordination

Specialty medication support, pharmacy access and cost-focused coordination across markets.

See pharmacy services

Reporting & insight

Structured case, claim, utilization and savings data for operations, finance and underwriting.

See payer reporting

Provider access without borders

The right network for the case—not a one-size-fits-all directory.

GRH combines contracted network access with direct provider relationships and case-by-case coordination to help members reach appropriate care.

US

U.S. network access

Broad access for members receiving care in the United States.

INTL

International networks

Regional partners and provider relationships across key markets.

GRH

Private provider network

Direct relationships with selected hospitals, clinics and pharmacies.

Coordinated by one GRH case team

Clear paths for every participant

A better experience on every side of the case.

The same operation serves different needs without forcing everyone through the same workflow.

Payers

Control cost and risk

Program design, case visibility, claim controls and reporting aligned to your plan.

For payers →
Providers

Coordinate care and payment

Eligibility, authorizations, case contacts and claim submission guidance in one place.

For providers →
Members

Navigate care with confidence

Multilingual support and coordinated direction before, during and after treatment.

Get assistance →
Sergio Ruiz with members of the Global Reach Health team

The people behind Global Reach

Clients and members are at the center of our work.

Behind every network connection, claim and clinical decision is a real team that listens, responds and takes responsibility for the people we serve.

Meet some of our team
Sergio Ruiz, Co-Founder and Chief Executive Officer of Global Reach Health

A message from the CEO

“At Global Reach Health, my commitment is simple: to help you improve service, control costs, and feel confident that you have a team truly focused on your needs.”

We will work closely with you to understand your challenges and deliver practical solutions with care, accountability and personal attention.

Sergio RuizCo-Founder & Chief Executive Officer · Global Reach Health

Start with the problem you need to solve

Build a cross-border program around your members and your risk.

Tell us where care is happening, how claims move today and where you need better control.